FAQ

The key size of clothing is the chest, and choosing the size according to the chest is generally accurate. To be on the safe side, please check the size chart on the product page to determine your chest size before placing an order.

Don't worry if you get the wrong size, we can exchange it for you. If you are still worried about the size, we recommend choosing a larger size.

Our design team office is in Birmingham, UK, and our products are designed here and produced by factories in Hong Kong and Vietnam. Our quality inspection and distribution are also conducted in the UK.

We support all major payment methods to make checkout quick and secure:

  • Credit or Debit Card (Visa, Mastercard, Maestro, American Express)
  • Digital wallets like Apple Pay or Google Pay

All payments are protected with secure encryption for your peace of mind.

It might be due to the following reasons:

  • Incorrect card info — check expiration date, billing address, and security code.
  • The card issuer bank declined your payment.
  • Insufficient balance on the card.

Tip: Try using a different supported payment method.

Orders take 5–7 working days to prepare.
Once shipped, you will receive an email with a tracking number.
You can use this number to track your order.

Orders require 5–7 days for processing before shipment.
Some hot-selling products may take longer to prepare.
We strive for fast delivery, but exact dates cannot be guaranteed.

Note: Due to global supply chain disruptions and high international shipping demand, delays of several days may occur.

To cancel your order, email info@madeformen.co.uk within 2 hours of purchase.

  • Cancellations are not guaranteed after this period, even if the order hasn’t shipped.
  • We do not accept cancellations if the order has already shipped.

We apologize for the inconvenience.
Please contact customer service and provide a photo of the incorrect item you received.

Yes! We accept exchanges within 7 days of receipt for items in new condition.

  • Contact customer service for exchange details.
  • Provide your Order ID.
  • Used or damaged items cannot be returned or exchanged.

Packages travel by air during international transit.
Tracking may not update for several days during this phase — this is normal.
Once your order reaches the local distribution center, tracking will resume.

Note: Logistics congestion may cause delays. Thank you for your patience.

  • Check if the code has expired.
  • Some codes only work on specific items.
  • Sale or final-sale items may not be eligible.
  • Coupon codes can only be used once.

Material details are listed on theproduct details page.
Still unsure? Contact us and we’ll help you.

Email us at info@madeformen.co.uk with your order number and details of the missing item.

If your package is marked as delivered but you haven't received it:

  • Contact us within 10 days to file a claim.
  • Claims can take up to 30 days depending on the carrier.

Please note:
MADE FOR MEN is not responsible for packages marked as delivered.
We do not issue refunds or credits for such cases.